Shipping policy

Shipping Policy – Qodeshim

At Qodeshim, we aim to deliver your order as quickly, safely, and efficiently as possible. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

During high-volume periods, product launches, or sales, processing times may be slightly extended.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

United Kingdom

Standard Shipping: 2–5 business days
Express Shipping: 1–2 business days

International Shipping

Standard International Shipping: 5–12 business days
Express International Shipping: 3–7 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Customs, Duties & Taxes

For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are not included in the item price or shipping cost and are the customer’s responsibility.

Incorrect Address & Failed Deliveries

Please ensure all shipping information is accurate at checkout. Qodeshim is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

If a package is returned to us due to a failed delivery attempt or incorrect address, additional shipping fees may apply to resend the order.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at [your support email] with your order number and we will assist you promptly.